FAQs

Helpful Answers to Your Questions

What cleaning services do you offer?
We offer a wide range of cleaning services for homes, including regular maintenance cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and specialized services like carpet cleaning and window washing.
Are your cleaners background-checked and insured?
Yes, all our cleaners undergo thorough background checks and are fully insured for your peace of mind.
How much does your cleaning service cost?
Our pricing depends on the size of your home, the type of cleaning service required, and any additional requests. We offer customized quotes tailored to your specific needs.

A general pricing guide can be found here: Pricing Guide
Do I need to provide cleaning supplies and equipment?
No, we bring our own high-quality cleaning supplies and equipment to ensure the job is done efficiently and effectively.
How long will it take to clean my home?
The time required depends on the size of your home and the scope of the cleaning service. We can provide an estimated duration based on your specific requirements.
Do I need to be present during the cleaning?
It's entirely up to you. Many of our clients prefer to be away while we clean, but if you prefer to be present, we're happy to accommodate your schedule.
What areas do you service?
We currently provide cleaning services in the general San Francisco Bay Area. If you're unsure whether we cover your location, please feel free to contact us for clarification.
Do you offer eco-friendly cleaning options?
Yes, we offer eco-friendly cleaning solutions upon request. Just let us know your preferences, and we'll ensure that environmentally friendly products are used in your home.
How far in advance do I need to book a cleaning appointment?
We recommend booking your cleaning appointment at least 1 week in advance to ensure availability. However, we do our best to accommodate last-minute requests whenever possible.
What if I'm not satisfied with the cleaning service?
Your satisfaction is our top priority. If you're not completely satisfied with our service, please let us know within 24 hours, and we'll address any concerns and make it right. We strive to ensure every customer is happy with the results.
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